The Journey to WOW: The Path to Outstanding Customer Experience and Loyalty
- Sold out
"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend."The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of o…
0
/https://libri-media.knygos-static.lt/f44f6215-139d-4af4-8768-20b9d5d13aaa/5)
- Author: Shaun Belding
- Publisher: Koehler Books
- Year: 2018
- Pages: 216
- ISBN-10: 1633936953
- ISBN-13: 9781633936959
- Format: 15.8 x 23.6 x 2 cm, kieti viršeliai
- Language: English
The Journey to WOW: The Path to Outstanding Customer Experience and Loyalty (e-book) (used book) | bookbook.eu
Reviews
Description
"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend."The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.
Sold out
- Author: Shaun Belding
- Publisher: Koehler Books
- Year: 2018
- Pages: 216
- ISBN-10: 1633936953
- ISBN-13: 9781633936959
- Format: 15.8 x 23.6 x 2 cm, kieti viršeliai
- Language: English English
"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend."
The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.
The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.
Reviews